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Blog / apps / helpdesk

apps / helpdesk

Articles, tutorials and case studies from ERPGAP covering apps / helpdesk.

All apps / accounting apps / ecommerce apps / manufacturing odoo / tips-and-tricks apps / inventory apps / sales apps / crm odoo / usa apps / helpdesk
4 articles
Configure Odoo Email
apps / crm

Configure Odoo Email

Most times people fail to understand how Odoo interacts with the email server. We explain how it works and how you can set up configure your email server and Odoo

Diogo Duarte Diogo Duarte · Jun 28, 2023
Enable Customer Engagement While Working Remotely
apps / crm

Enable Customer Engagement While Working Remotely

How to enable customer engagement, working remotely with Odoo. Using Odoo Social module allows you to boost your social media presence and engage with customers and prospects.

Ana Tavares Ana Tavares · May 7, 2020
Using Odoo Helpdesk module
apps / helpdesk

Using Odoo Helpdesk module

Odoo Helpdesk module allows you to manage support and RMA teams integrating with email, online store and inventory integrations.

Henrique Carteado Henrique Carteado · Mar 30, 2020
Odoo Helpdesk for RMA in a use case
apps / helpdesk

Odoo Helpdesk for RMA in a use case

Odoo Helpdesk module can adapt to several use cases, one of the most known is RMA (Return Merchandise Authorization)

Henrique Carteado Henrique Carteado · Mar 30, 2020